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Return Policy



Returns Policy provided by Sea Store directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by Sea Store to you. All products listed under a particular category may not have the same returns policy. Please do read all sections carefully to understand the conditions and cases under which returns will be accepted.
  • All kinds of Returns and Replacements will only be effective in Bangladesh.
  • No return or replacement will be effective in case of export from Bangladesh. In this case, buyer will have to confirm their order prior to export either physically by buyer representatives or by photographs of the product sent to them with manufacturer name plate or part numbers.
  • Return of a product will only be applicable for the ‘Food Provision” type products, under the following conditions -
    • If the quality of the product is compromised.
    • If the expiry date is over.
    • If the item is mismatching with the order.
  • Replacement of the product will be offered to buyer in case of mechanical or electrical mismatch of any product.
  • All product type items will have to be checked prior to receive onboard by the ship’s staffs or in buyer’s office. The product will have to return immediately to the ‘Delivery Team’ under the following conditions -
    • If the quality of the product is compromised.
    • If the expiry date is over.
    • If the item is mismatching with the order.






 
 

Sea King Maring Services Ltd.



SKMS was registered SRPS in department of shipping, Bangladesh in 2007. We complied MLC-2006 in 2013. The company was certified by "Bureau Vetitus (BV)" in 2013. The next year in 2014, SKMS was registered as a ISO 9001:2008 certified company by RINA. Main Strength of Sea King Marine Services Ltd lies in the blend of professionals, specialized and highly focused team. Increasing customer's awareness is the strength where it excels over its competitors.

Sea Tech Ltd.



Our sister concern company named Sea Tech Ltd takes care of the technical aspects. SeaTech began its journey as a part of Sea King Marine Services Limited in January 2009. Currently it is working as a company providing our customers all kinds of technical supports like mechanical repairs and maintenances, spare parts supply and other technical solutions on demand.

Sea Agency Ltd.



Sea Agency provides wide range of ship agency services to both local and international vessels calling in any port of Bangladesh. Our dedicated and professional team ensures that client’s vessels enter and exit in a port quickly and efficiently. Our team pay particular attention from pre-arrival to post departure to accurate and speedy communication in handling overall disbursement control...